Due to the problem of unsolicited emails ("spam"), many e-mail services (i.e. AOL, Yahoo, Hotmail, etc.) and applications (i.e. Outlook 2003, Thunderbird, firewalls etc.) automatically filter bulk emails.
Unfortunately, these filters end up blocking many legitimate emails. Including ours.
Subscribers sometimes never receive their emails from us. Some of our replies to people who contact us never reach them.
To solve this, we recommend that you to take a few simple steps to help ensure that our emails actually reach you.
Even if you are currently receiving our emails, we still advise you to follow these recommendations as a way to prevent future problems. We thank you for time and effort and hope that we will enjoy clear and uninterrupted communications!
We are currently building our list of instructions for individual e-mail services (left). If yours is not on the list please do your best with the advice for "Other" and let us know.